January Value - Civility

Civility Civility has a larger role than simply being nice to one another. It is an intricate system that consists of many different parts that is all connected. It involves learning to connect successfully by working well with others, broadening understanding, and promoting a positive example for others to follow. The quotes and example provided hopefully will be encouraging others. "Civility costs nothing, and buys everything." – Mary Wortley Montagu “Aspire to decency. Practice civility toward one another. Admire and emulate ethical behavior wherever you find it. Apply a rigid standard of morality to your lives; and if, periodically, you fail ­ as you surely will ­ adjust your lives, not the standards.” ― Ted Koppel Example: In a California Starbucks store, baristas volunteered to learn sign language after having noticed that a considerable number of their customers is persons with hearing disability. Employees are also encouraged to report problems that they encounter in daily operations alongside concrete proposals on how these problems can be addressed. “The Starbucks Experience: 5 Principles into Turning Ordinary to Extraordinary” - Joseph A. Micelli,